Feedback & Complaints
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Encountered an issue with our team or services? Fill out this form and we’ll review your request right away.
Clients seeking initial expert direction may book a dedicated 20-Minute Private Session with our senior migration consultants (including CEO & Founder Inayat Ullah Mughal) for a standard fee of €100[cite: 1].
The total consultancy fee for the Study Visa process is €1,500, payable in two installments[cite: 1]:
| Service Category / Installment | Applicable Scope / Milestone | Fee Amount |
|---|---|---|
| Private Session | Global (20-Minute Consultation) | €100[cite: 1] |
| First Installment | Payable at the start of the process | €750[cite: 1] |
| Second Installment | Payable after issuance of the Acceptance Letter & before submission of the Visa Application | €750[cite: 1] |
| Total Consultancy Fee | End-to-End Study Visa Processing & Consultancy | €1,500[cite: 1] |
Future Migrate maintains a transparent refund framework designed to balance operational allocation and client rights[cite: 1].
| Cancellation / Refund Condition | Timeline / Window | Refund Amount / Policy Action |
|---|---|---|
| Cooling-Off Period | Within 10 calendar days of making the initial payment | 100% refund of the first installment (€750)[cite: 1] |
| Post-Window Expiry (Before Acceptance) | After 10 calendar days, but before receiving any university or institution acceptance | 50% of the first installment (€750) refunded[cite: 1] |
| After Acceptance Letter | Once an Acceptance Letter has been issued by any university or educational institution | First installment (€750) becomes non-refundable[cite: 1] |
We exercise utmost diligence in preparing and filing applications; however, official visa issuance remains at the sole discretion of embassies and immigration authorities[cite: 1].
| Outcome / Fee Type | Application Status | Refund Policy |
|---|---|---|
| Visa Refusal | Formally refused by the Embassy or Immigration Authorities | The second installment (€750) shall be refunded to the client[cite: 1] |
| Next Intake Continuity | In case of visa refusal, if the client wishes to continue for the next session | Future Migrate will continue consultancy services without charging any additional consultancy fee[cite: 1] |
| Third-Party Administrative Fees | Embassy fees, university application fees, translation charges, courier charges, insurance fees, document attestation charges | Strictly non-refundable under all circumstances[cite: 1] |
All refund requests must be submitted officially through email only (study.futuremigrate@gmail.com). Verbal requests, phone calls, WhatsApp messages, or social media messages shall not be considered valid refund requests[cite: 1].
By signing the Client Declaration form or remitting payment for any private session or service package, the client acknowledges that they have read, understood, and unreservedly agreed to all terms outlined in this policy[cite: 1].
Clients seeking initial expert direction may book a dedicated 20-Minute Private Session with our senior migration consultants for a standard fee of €100.
The total service investment for our end-to-end Sweden Job Seeker Visa processing and consultancy:
| Service Category | Applicable Region / Scope | Fee Amount |
|---|---|---|
| Private Session | Global (20-Minute Consultation) | €100 |
| Full Visa Service | Sweden Job Seeker Visa Processing & Consultancy Service | €1,000 |
| Migration Agency Application | Sweden Migration Agency Application Fee (Paid Directly) | SEK 2,000 |
Future Migrate maintains a transparent refund framework designed to balance operational allocation and client rights.
| Cancellation / Refund Condition | Timeline / Window | Refund Amount / Policy Action |
|---|---|---|
| Cooling-Off Period | Within two (2) calendar days of the date of signing the agreement or making the initial payment | EUR 250 refunded upon cancellation request |
| Post-Window Expiry | After the expiry of the two-day period | Refund and cancellation requests will not be accepted |
We exercise utmost diligence in preparing and filing applications; however, official visa issuance remains at the sole discretion of the Swedish migration authorities.
| Outcome / Fee Type | Application Status | Refund Policy |
|---|---|---|
| Visa Refusal | Formally refused by the migration authorities | 50% of the consultancy and processing fee paid by the applicant will be refunded |
| Third-Party Administrative Fees | Embassy fees, degree assessment fees, and any third-party charges | Strictly non-refundable under all circumstances |
By signing the Client Declaration form or remitting payment for any private session or service package, the client acknowledges that they have read, understood, and unreservedly agreed to all terms outlined in this policy.